Technical Support

Co-founder & Chief Design Officer at Plumis

  • Total activity 195
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 107

Activity overview

Latest activity by Technical Support
  • Technical Support created an article,

    What is the specification of the wired alarm for Smartscan Hydra?

    Important! Always follow the manufacturer’s instructions when installing wired detectors. A 24-volt wired connection shall be made between the detector and the spray head location using fire-protec...

  • Technical Support created an article,

    What the specification of the filter for Automist?

    FeaturesOperating Pressure: 6 bar (90 psi)O-ring: NBRDimensions without bracket (H x OD): 190 mm x 105 mmDimensions with bracket (H x W x L): 235 mm x 105 mm x 125 mm

  • Technical Support commented,

    Here is our solution: https://support.plumis.com/hc/en-us/articles/360001953757-Is-there-a-dust-cap-for-the-wireless-alarms-

  • Technical Support created an article,

    Is there a dust cap for the wireless alarms?

    Yes, please use a dust cover. We recommend the following:https://sdfirealarms.co.uk/products/sdc1-dust-cover-for-detectors?utm_medium=cpc&utm_source=google&utm_campaign=Google%20Shopping&utm_campai...

  • Technical Support commented,

    We are looking into this Jo. There should be some available.There seems to a lot of apollo dust caps readily available. We just want to confirm which one and will add it to the knowledge base when ...

  • Technical Support created an article,

    How do i sign in and view ARI exclusive content?

    Click the Sign in button in the corner of the screen. Use your partner site log in email address to access exclusive Partner content and troubleshooting material. If you have an unanswered question...

  • Technical Support created an article,

    Can you use Automist to compensate for an Inner Room?

    Approved Document B gives the general advice that fire suppression systems may allow inner rooms, but does not give specifics, except in the case of loft converted houses with a total of three flo...

  • Technical Support created an article,

    What do I do if the Fixed Head (or Tap Head) pump is beeping?

    This troubleshooting guide is for Accredited Reseller Installers only. Tampering with the system can inadvertently prevent the system from working which could lead to death or injury.  All installa...

  • Technical Support commented,

    Sure updated

  • Technical Support commented,

    Official comment

    Development changes: Discussed in Talk to the Developer! 30.04.19 A way of changing 'the coverage type' without having to back out of the design. Change-log that shows what the developers have cha...