Technical Support

Co-founder & Chief Design Officer at Plumis

  • Total activity 211
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 117

Activity overview

Latest activity by Technical Support
  • Technical Support created an article,

    Will it turn off if my electric meter stops? What if I have a prepay meter?

    The Automist Smartscan circuit should be clearly labelled (a sticker is provided for this purpose and is placed during commissioning). Automist Smartscan requires an independent 230V a.c. / 50Hz el...

  • Technical Support created an article,

    Is there an override button?

    Yes, on the controller. However as a safety measure in the event of a fire, it will remain alert and reactivate if it detects the fire is still present.

  • Technical Support created an article,

    What is the installation process like? Will it cause disruption?

    Automist must be installed by one of our Accredited Installer Resellers and can take as little as a day. Automist was designed with retrofit in mind. Easy installation is, in part, due to the use o...

  • Technical Support created an article,

    How to I register my Automist installation?

    You can register online:https://plumis.us1.list-manage.com/subscribe?u=0297cb67cc32bbbce1038ae55&id=68ed2628e7 Why Register? To ensure you can take of full advantage of the manufacturer’s warranty...

  • Technical Support created an article,

    Can I view your webinar online?

    Sure, our latest webinars can be viewed here: https://www.gotostage.com/channel/624d16a3195d4dc88ee751c594377586

  • Technical Support created an article,

    Why are the nozzles wall mounted instead of on the ceiling?

    Traditional sprinklers mount on the ceiling, as a result, the water droplets have to flow (with gravity & momentum down) against the fire & smoke to reach the fuel, which flow upward. This also me...

  • Technical Support created an article,

    Can I purchase Automist direct from Plumis on a procurement framework?

    Yes, the Commercial Crown Service has developed a purchasing system for innovative products (radical or disruptive innovation) which allows for suppliers of innovative products that have validated ...

  • Technical Support created an article,

    What is the ip rating of the equipment?

    IP rating of the pump - 24D IP rating of the controller - 42

  • Technical Support created an article,

    Can you provide us with a service certificate?

    Upon completion of the installation, the accredited installer will submit a completed commissioning form to the homeowner and/or the Approver (building control).  Download Automist commissioning f...

  • Technical Support created an article,

    What is the specification of the wired alarm for Smartscan Hydra?

    Important! Always follow the manufacturer’s instructions when installing wired detectors. A 24-volt wired connection shall be made between the detector and the spray head location using fire-protec...